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Academic Offices & Resources


Office of the Dean


R. Garland Young
Academic Dean
423.461.8720

Tara Dugger
Administrative Assistant
423.461.8720

Student Success


Heather Jackson
Director of Student Success
423.794.3088

Office of the Registrar


Stacy Dahlman
Associate Dean for Academic Administration and Registrar423.461.8681

  • Academic Calendar
  • Catalog
  • Class schedule/ classroom reservations
  • Commencement and degree posting
  • FERPA
  • Registration —Incoming students
  • Junior/Senior Checks
  • Transcript Evaluations —transfers and dual enrollment
Cindy Wymer
Associate Registrar/ Director of Testing
423.461.8415

  • Athletic eligibility
  • Awards Convocation
  • Dual Enrollment
  • ETSU co-op
  • International students
  • Junior/Senior Checks
  • Testing — AP, CLEP, IB, Freshman and Junior/Senior exams
  • Transcript Evaluation — transfers and dual enrollment
  • VA Education Benefits
Brenda Bourn
Director of IR/IE and SACS Accreditation Liaison
423.461.8414

  • Accreditation liaison
  • Course evaluations
  • Facts & Trends
  • Institutional Effectiveness
  • Institutional Research
  • Qualtrics Survey Software
  • Surveys: External
  • Surveys: NSSE, SSI
Carrie Shaw
Office Manager
423.461.8788

  • FERPA authorizations
  • Enrollment Statistics
  • General questions
  • Grades
  • Report requests
  • Self-Service questions
  • Transcript Requests
  • Withdrawals

Administration & Staff

Dr. Garland Young

Garland Young

Vice President for Academic Affairs; Dean; Professor of the Practice of Religion and Greek

Phone: 423.461.8720
Contact via email
Office: Derthick Hall, 107

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Stacy Dahlman

Stacy Dahlman

Associate Dean for Academic Administration and Registrar

Phone: 423.461.8681
Contact via email
Office: Derthick Hall, 103B

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Brenda Bourn

Brenda Bourn

Director of Institutional Research and Effectiveness/SACS Accreditation Liaison

Phone: 423.461.8414
Contact via email
Office: Derthick 103

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Heather Jackson

Heather Jackson

Director of Student Success and Disability Services

Phone: 423.794.3088
Contact via email
Office: McMahan Student Center

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Beth Anderson

Beth Anderson

Director of the Institute for Servant Leadership; Director of Calling and Career Exploration

Phone: 423.461.8316
Contact via email
Office: McMahan Student Center

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