The Information Technology department administers, supports, and develops strategic plans for computer and information technology resources for the Milligan College community. These resources include not only computers, but telecommunications and cable television. The IT department is located on the lower level of the McMahan Student Center.

Computer Network - MCNet
Milligan College has installed a campus local area computer network, MCNet, that links all residence hall rooms with faculty and staff offices in addition to providing access to the Internet, application programs, and library services.

Milligan College students may either connect a computer they bring to campus in their residence hall room or use a computer in one of the campus computer labs. In addition, many buildings on campus (e.g. Library, Derthick Hall, Webb Hall, Joe and Laura McCormick Dining Center, McMahan Student Center) have wireless access, and students’ laptops can access the network through those wireless connections by securing an access code from the Office of Information Technology. Residence hall room computers may be connected to MCNet, provided that the student’s computer conforms to minimum requirements (available from the Information Technology Department). Lab computers are already connected to MCNet. Examples of software available in the computer labs include Microsoft Office (e.g., Word, Excel, Access, and PowerPoint) and other application programs specific to certain courses. E-mail accounts are provided for students so that they may send and receive e-mail both locally and across the Internet.

For official communication, including any communication from Milligan offices or Milligan faculty to students, the email address issued by Milligan College will be the only email address used. Notices sent by official Milligan email will be considered adequate and appropriate communication. It is incumbent on students to check their official Milligan email regularly.

The Milligan College Computer Use Policy outlines expected behavior when using the computer network. Students are expected to conform to provisions outlined in the policy, a copy of which is available on the Milligan College Information Technology Web site.

For further information or answers to questions, contact Information Technology Help Desk by calling 423.461.8704 or emailing at HelpDesk@Milligan.edu or visiting the Milligan College Information Technology Web site at www.milligan.edu/it.
 

MCNet in the Residence Hall Rooms
Each residence hall room has a network connection for each bed to provide access from the students’ own computers to the campus network. The computer must have an approved Ethernet network adapter card installed. These cards can be purchased in the College Bookstore. Students are responsible for installation of network adapters and protocols. The Information Technology Department will furnish necessary information pertaining to network access.  

For the recommended minimum computer configuration for connecting to the network, call 423.461.8704 or visit the Milligan College Information Technology Web site at: www.milligan.edu/it/.  

Because of limited resources and staff, Milligan College has standardized on Intel architecture and Microsoft Windows operating systems. Therefore, Milligan College does not recommend that students connect Macintosh or other non-Intel based computers to MCNet. However, students with Macintosh or other non-Intel based computers are permitted to connect to MCNet on the condition that no support is to be expected from the Information Technology Department. The Information Technology Department guarantees only a connection to the plug in the residence hall room. Connecting a Macintosh or other non-Intel based computer limits the student to only e-mail and Internet access. For further information or answers to questions, contact the Information Technology Help Desk at 423.461.8704 or email HelpDesk@Milligan.edu.
 

Computer Labs
Four networked computer labs are located on campus. The Derthick Computer Lab is open some weekday evenings and has twenty computers for student use. However, most computer classes are held in the Derthick Computer lab, which limits its availability. A Multimedia Computer Lab is located in the Paxson Communication Center and has ten computers and an optical image scanner. It is open some weekday evenings and some time each weekend upon request. Several classes use this lab due to the special equipment installed, which limits its availability. A third lab, which contains 20 computers, is located on the third floor of Hardin Hall, which houses the nursing and occupational therapy programs. A fourth lab contains 11 laptop computers and is located in the Clark Education Center. The latter two labs are maintained within their respective departments and students within those areas of study will have priority to use computers within those labs. Laptop computers are available to be checked out for use only in the library.

Each lab also has at least one letter quality printer, and a lab assistant is on duty each evening and on weekends in the Information Technology Department to assist students in using the available resources. In addition, the library has a letter-quality printer on each floor which can be accessed through the network, either from the computers in the library or from laptops using the wireless network. Assistance from the IT Help Desk is available by calling 423.461.8704 or emailing HelpDesk@Milligan.edu.  

Computer Use Policy
Every student is responsible for knowing and abiding by the Computer Use Policy. A hard copy of the policy is also available in the IT department located on the lower level of McMahan Student Center.